About Us

Nextgen Technolab ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the terms of this Privacy Policy.

Personal Information:

Contact Information: We collect your name, email address, phone number, and address when you contact us or register for our services.
Payment Information: When you purchase our services, we collect payment information such as credit card details, billing address, and transaction history.

Non-Personal Information:

Usage Data: We collect information about how you use our website and services, including IP addresses, browser types, operating systems, and pages viewed.
Cookies: We use cookies to enhance your user experience, track usage patterns, and analyze website traffic. You can control cookies through your browser settings.

How We Use Your Information

To Provide Services: We use your personal information to deliver our services, process transactions, and manage your account. To Improve Our Services: We analyze usage data to improve our website, services, and customer support.
To Communicate: We use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of marketing communications at any time.
To Comply with Legal Obligations: We may use your information to comply with legal and regulatory requirements.

Sharing Your Information

Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Access and Correction: You have the right to access and update your personal information. You can do this by contacting us at privacy@nextgentechnolab.com. Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions such as compliance with legal obligations.
Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal information under certain circumstances.
Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.

Children's Privacy

WOur services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

Nextgen Technolab reserves the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. You are advised to review this policy periodically for any changes. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Gujarat, India, without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Gandhinagar, Gujarat, India.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: privacy@nextgentechnolab.com

Welcome to Nextgen Technolab ("we", "our", "us"). These Terms of Use ("Terms") govern your use of our website, services, and products ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

Eligibility

You must be at least 21 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.

Use of Services

License: Nextgen Technolab grants you a non-exclusive, non-transferable, limited license to use our Services for personal or internal business purposes.
Prohibited Uses: You agree not to use our Services for any unlawful purpose or in any way that could harm, disable, overburden, or impair our Services. You must not attempt to gain unauthorized access to any part of our Services.

User Content

Responsibility: You are solely responsible for any content you submit or upload to our Services.
License to Use: By submitting content to our Services, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with our Services.

Intellectual Property

All content and materials available on our Services, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Nextgen Technolab and are protected by applicable intellectual property laws. Unauthorized use of any content or materials is prohibited.

Privacy Policy

Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy for more information on how we collect, use, and share your information.

Disclaimer of Warranties

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by applicable law, Nextgen Technolab will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our Services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our Services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

Indemnification

You agree to indemnify, defend, and hold harmless Nextgen Technolab, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your violation of any rights of a third party.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Gujarat, India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Gandhinagar, Gujarat, India.

Changes to Terms

Nextgen Technolab reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of our Services following the posting of changes to these Terms constitutes your acceptance of those changes.

If you have any questions about these Terms, please contact us at: contact@nextgentechnolab.com

At Nextgen Technolab, we strive to provide high-quality IT services and ensure customer satisfaction. This Refund and Cancellation Policy outlines the terms under which you may request a refund or cancel services. By using our services, you agree to the terms of this policy.

Service Cancellation by Client:

Notice Requirement: To cancel a service, you must provide written notice to Nextgen Technolab at least 30 days before the desired cancellation date.
Cancellation Charges: Depending on the nature of the service, cancellation fees may apply. These fees will be clearly outlined in your service agreement or contract.
Process: To initiate a cancellation, please contact our customer support team at refund@nextgentechnolab.com or +91 98982 78200.

Service Cancellation by Nextgen Technolab:

Breach of Terms: We reserve the right to cancel services immediately if you breach any of the terms outlined in our Terms of Use or other agreements.
Notice: In such cases, we will provide written notice of the cancellation and the reasons for it.

Eligibility for Refunds:

Initial Payment: Refunds for initial payments or deposits may be granted if a request is made within 14 days of the payment date, provided no work has commenced.
Service-Specific Refunds: Certain services may have specific refund policies. Please refer to your service agreement or contract for detailed information.

Non-Refundable Services:

Custom Services: Fees for custom software development, consulting services, and other bespoke solutions are non-refundable once the project has commenced.
Subscription Services: Fees for subscription-based services are non-refundable after the start of the subscription period.

Partial Refunds:

Incomplete Services: If a service is partially completed and you request a refund, we may issue a partial refund based on the portion of the service that has not been completed. The amount of the partial refund will be determined at our discretion.

Refund Process:

Request Submission: To request a refund, please contact our customer support team at refund@nextgentechnolab.com or +91 98982 78200 with your service details and reason for the refund request.
Processing Time: Refund requests will be reviewed and processed within 14 business days. Approved refunds will be issued via the original payment method or another agreed-upon method.

Disputes

If you have any disputes regarding charges or the application of this Refund and Cancellation Policy, please contact our customer support team at refund@nextgentechnolab.com or +91 98982 78200. We will work with you to resolve the issue promptly and fairly.

Changes to This Policy

Nextgen Technolab reserves the right to modify this Refund and Cancellation Policy at any time. We will notify you of any changes by posting the updated policy on our website. You are advised to review this policy periodically for any changes. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

Governing Law and Jurisdiction

This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of the State of Gujarat, India, without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Gandhinagar, Gujarat, India.

If you have any questions about this Refund and Cancellation Policy, please contact us at: refund@nextgentechnolab.com